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Available Services

Purple Net

Personal Shopping

Let us help you take your customer experience to the next level by offering a personalized and convenient shopping experience. Our team of experts will work with you to design and implement the service, including developing a custom styling algorithm, creating a user-friendly platform, and training your staff to provide top-notch service. We'll also assist with marketing and promotion to ensure a successful launch. Give your customers what they want and stay ahead of the competition with our online personal shopping service rollout.

The Strategic Levers

A User-Friendly Platform

A user-friendly platform is one that is designed to be easy to navigate and understand for users. This is important for an online personal shopping service as it can help customers quickly find the products they are looking for and make their purchases with minimal friction. Some key features of a user-friendly platform include: Intuitive navigation: The platform should be organized in a logical and easy-to-follow way, with clear labels and categories for different products. Search functionality: Customers should be able to easily search for specific products or categories. Filtering options: Customers should be able to filter products by various criteria such as price, color, size, etc. High-quality images and product information: Products should be presented with clear, high-quality images and detailed information such as size, price, and materials. Reviews and ratings: Customers should be able to see reviews and ratings from other customers to help them make informed purchasing decisions. Mobile-friendly: The platform should be optimized for use on mobile devices, as many customers prefer to shop on their smartphones. Overall, a user-friendly platform can help improve the customer experience, increase sales and customer satisfaction, and reduce the number of abandoned carts.

Program Rollout and Success Metrics 

Marketing and promotion are important aspects of launching an online personal shopping service, as they can help attract new customers and build awareness of the service. Some key marketing and promotion strategies include: Social media marketing: Using platforms such as Instagram, Facebook, and Twitter to promote the service and create buzz. This can include creating engaging content such as product photos, styling tips, and behind-the-scenes looks at the service, as well as running social media ads to reach a wider audience. Email marketing: Sending out regular newsletters and promotional emails to customers to keep them informed about new products, sales, and other offers. Influencer marketing: Partnering with influencers in your niche to showcase the service and provide social proof. Public relations: Reaching out to media outlets and journalists to secure coverage of the service in publications and on websites. Referral marketing: Encouraging current customers to refer friends and family to the service in exchange for rewards or discounts. It's also important to measure the effectiveness of marketing and promotional efforts to see what's working and what's not, and adjust accordingly. This can be done through website analytics, survey, A/B testing, etc. Overall, with our comprehensive marketing and promotion strategy, you can increase brand awareness and attract new customers to the service, which can lead to increased sales and revenue for your business.

Humanized Service 

A humanized personal shopping service is one that is designed to provide a personalized and human touch to the customer experience. This means that customers are not only receiving product recommendations from an algorithm, but also have the opportunity to interact with real people who can offer styling advice and provide a more personalized service. This can be achieved by incorporating different elements such as: Personal stylists: Having a team of personal stylists who can work one-on-one with customers to understand their style, preferences, and needs, and provide personalized product recommendations and styling advice. Live customer service: Having customer service representatives available to chat or talk with customers in real-time, so that customers can ask questions and receive help if needed. Human touch in communication: Using a more natural and personal tone in the communication with customers, such as in emails, chatbot or voice. Personalized styling events: Organizing personalized styling events for customers, such as virtual styling sessions or personal shopping appointments, where customers can get personalized styling advice and try on clothes in a more personal setting. Overall, with our help you can layout a humanized personal shopping service to create a more personal and enjoyable customer experience, leading to increased customer satisfaction and loyalty.

A Custom Styling Algorithm

A custom styling algorithm is a set of rules and processes that are used to recommend products to customers based on their preferences and previous interactions. This can include information such as their previous purchases, browsing history, and responses to style quizzes or surveys. The algorithm takes this data and uses it to generate a personalized list of recommended items for each customer. The algorithm can be tailored to the specific needs and goals of a business, such as promoting certain products or increasing average order value. Additionally, the algorithm can be continuously updated and refined based on customer feedback and sales data, to ensure that it is providing the most relevant and useful recommendations to customers.

Training Workforce 

When rolling out an online personal shopping service, it is important to provide proper training for staff members who will be interacting with customers and providing the service. This includes educating them on the features of the service, such as the custom styling algorithm, as well as teaching them how to navigate and use the platform, and how to provide excellent customer service.

Are You Ready to Accelerate Your Business?

Book a complimentary consultation with our industry experts to explore potential synergies and discover how we can elevate your retail sales, operations and technology.

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