What we do
We elevate businesses through a strategy-led, data-driven approach that blends insight with execution. Every engagement is grounded in measurable business metrics to ensure full transparency and accountability. By uniting strategy, marketing & CX, creative, operations, and technology, we bring together the minds, methods, and tools needed to unlock meaningful, lasting growth.
Capabilities
Strategy
We craft data-driven retail strategies to accelerate growth, optimize operations, and improve profitability—across market planning, channel mix, pricing, merchandising, and financial performance.
Business & Market Strategy
Strategic roadmap for retail transformation
Optimization of retail business models
Retail and promotional calendar planning
Competitive landscape and positioning analysis
Channel & Go-To-Market Strategy
Channel mix planning across DTC, wholesale, marketplaces, and B2B
Go-to-market strategy and execution planning
Market entry and expansion strategy
Pricing & Merchandising Strategy
Data-driven pricing and promotional strategy
Strategic assortment planning and optimization
Product categorization and taxonomy structuring
Merchandising launch and activity calendar
Gross margin optimization and markdown management
SKU optimization and rationalization
Promotional performance tracking and analysis
Profit & loss and cost structure evaluation
Cash flow management and working capital planning
Retail budgeting and financial forecasting
Setup of retail financial reporting systems
FP&A advisory and implementation support
Treasury operations and payment provider optimization
Fraud mitigation and order integrity solutions
Shipping cost audits and carrier rate negotiations
Marketing & CX
We design and execute strategies to attract, convert, and retain customers—through paid media, CRM, branded content, seamless digital experiences, and support systems that drive satisfaction and loyalty.
Acquisition & CRM
Paid media strategy and campaign execution
Email and SMS automation for lifecycle marketing
CRM implementation and lifecycle automation
Loyalty and membership program design
Affiliate marketing program strategy
Brand & Content
Brand positioning and content framework development
Creative direction and campaign storytelling
Customer segmentation and lifetime value modeling
Digital Experience
UI audits for web and mobile experiences
Optimization of PDP, PLP, and checkout flows
Post-purchase journey redesign
Clienteling tools and virtual shopping implementation
Product data enrichment and optimization
Fit guide and size chart enhancement
Support & Retention
AI-powered customer service agent setup
Customer support escalation and ticket automation
Cross-channel customer journey mapping
Customer satisfaction and NPS tracking setup
Returns and exchanges process optimization
PDP optimization to reduce return rates
Creative
We shape bold, distinctive brands and design high-performing experiences across digital and physical touchpoints. From brand identity and art direction to UX/UI, websites, mobile apps, and marketing assets—we turn ideas into visuals that convert and resonate.
Creative Services
Creative direction for campaigns and seasonal stories
Brand visual identity alignment and evolution
Photography and videography coordination (via partners)
Asset development for paid & owned channels
Operations
We streamline retail operations from storefront to fulfillment—enhancing in-store performance, optimizing supply chains, and building scalable systems for inventory, staffing, and returns. The result: smoother workflows, lower costs, and better customer experiences.
Store Operations
In-store operations audits and performance reviews
Optimization of in-store workflows and processes
Store enablement playbooks and SOP development
Performance dashboards for stores and staff
Mystery shopping and retail performance assessments
Supply Chain & Fulfillment
Inventory planning and automated replenishment models
Demand forecasting using historical and predictive data
Warehouse setup and 3PL onboarding support
Fulfillment strategy for BOPIS, ship-from-store, and hybrid models
Returns process design and cost reduction strategies
Returns tracking and performance analytics
Electronic Data Interchange (EDI) setup and integration
Outsourcing strategy for CX, fulfillment, and support operations
Technology
We deliver powerful technology solutions, including e-commerce development, cloud migrations, AI-driven data platforms, and cybersecurity, designed to optimize and elevate your business.
Web & Full Stack Engineering
E-Commerce site development and overhauls (Shopify, Magento, Wix)
End-to-end e-commerce projects
Architecture modernization and large-scale migrations
Integrating and/or decoupling 3rd party systems and ERPs
POS integrations and migrations
Data Science & Engineering
End to end data platform engineering – everything from CDC and ETL pipelines to dashboards.
AI strategy and execution for automation heavy data architecture
Data analytics and machine learning for retail and e-commerce businesses
IoT based data initiatives for retail businesses
Cloud & DevOps
Cloud cost optimization and FinOps
Architecture planning, redesings, and executions
Migrations from on-premise to cloud architectures, and other modernization initiatives
Advisory Services
Fractional leadership for all things technology
One-off audits and deep scoping exercises for data and cloud architecture, web architecture, ERPs and machine-learning initiatives
Cybersecurity audits
Recommendations for online and pos systems
45%
Growth in market share
2M+
New users
60%
Increased revenue
75%
Boost in sales
4.85/5
Customer satisfaction
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Ready to Transform
your Business?
