What we do
We elevate businesses through a strategy-led, data-driven approach that blends insight with execution. Every engagement is grounded in measurable business metrics to ensure full transparency and accountability. By uniting strategy, marketing & CX, creative, operations, and technology, we bring together the minds, methods, and tools needed to unlock meaningful, lasting growth.
Capabilities
Strategy
We craft data-driven retail strategies to accelerate growth, optimize operations, and improve profitability—across market planning, channel mix, pricing, merchandising, and financial performance.
Business & Market Strategy
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Strategic roadmap for retail transformation
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Optimization of retail business models
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Retail and promotional calendar planning
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Competitive landscape and positioning analysis
Channel & Go-To-Market Strategy
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Channel mix planning across DTC, wholesale, marketplaces, and B2B
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Go-to-market strategy and execution planning
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Market entry and expansion strategy
Pricing & Merchandising Strategy
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Data-driven pricing and promotional strategy
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Strategic assortment planning and optimization
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Product categorization and taxonomy structuring
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Merchandising launch and activity calendar
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Gross margin optimization and markdown management
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SKU optimization and rationalization
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Promotional performance tracking and analysis
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Profit & loss and cost structure evaluation
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Cash flow management and working capital planning
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Retail budgeting and financial forecasting
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Setup of retail financial reporting systems
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FP&A advisory and implementation support
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Treasury operations and payment provider optimization
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Fraud mitigation and order integrity solutions
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Shipping cost audits and carrier rate negotiations
Marketing & CX
We design and execute strategies to attract, convert, and retain customers—through paid media, CRM, branded content, seamless digital experiences, and support systems that drive satisfaction and loyalty.
Acquisition & CRM
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Paid media strategy and campaign execution
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Email and SMS automation for lifecycle marketing
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CRM implementation and lifecycle automation
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Loyalty and membership program design
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Affiliate marketing program strategy
Brand & Content
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Brand positioning and content framework development
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Creative direction and campaign storytelling
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Customer segmentation and lifetime value modeling
Digital Experience
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UI audits for web and mobile experiences
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Optimization of PDP, PLP, and checkout flows
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Post-purchase journey redesign
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Clienteling tools and virtual shopping implementation
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Product data enrichment and optimization
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Fit guide and size chart enhancement
Support & Retention
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AI-powered customer service agent setup
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Customer support escalation and ticket automation
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Cross-channel customer journey mapping
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Customer satisfaction and NPS tracking setup
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Returns and exchanges process optimization
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PDP optimization to reduce return rates
Creative
We shape bold, distinctive brands and design high-performing experiences across digital and physical touchpoints. From brand identity and art direction to UX/UI, websites, mobile apps, and marketing assets—we turn ideas into visuals that convert and resonate.
Creative Services
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Creative direction for campaigns and seasonal stories
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Brand visual identity alignment and evolution
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Photography and videography coordination (via partners)
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Asset development for paid & owned channels
Operations
We streamline retail operations from storefront to fulfillment—enhancing in-store performance, optimizing supply chains, and building scalable systems for inventory, staffing, and returns. The result: smoother workflows, lower costs, and better customer experiences.
Store Operations
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In-store operations audits and performance reviews
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Optimization of in-store workflows and processes
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Store enablement playbooks and SOP development
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Performance dashboards for stores and staff
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Mystery shopping and retail performance assessments
Supply Chain & Fulfillment
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Inventory planning and automated replenishment models
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Demand forecasting using historical and predictive data
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Warehouse setup and 3PL onboarding support
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Fulfillment strategy for BOPIS, ship-from-store, and hybrid models
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Returns process design and cost reduction strategies
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Returns tracking and performance analytics
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Electronic Data Interchange (EDI) setup and integration
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Outsourcing strategy for CX, fulfillment, and support operations
Technology
We deliver powerful technology solutions, including e-commerce development, cloud migrations, AI-driven data platforms, and cybersecurity, designed to optimize and elevate your business.
Web & Full Stack Engineering
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E-Commerce site development and overhauls (Shopify, Magento, Wix)
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End-to-end e-commerce projects
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Architecture modernization and large-scale migrations
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Integrating and/or decoupling 3rd party systems and ERPs
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POS integrations and migrations
Data Science & Engineering
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End to end data platform engineering – everything from CDC and ETL pipelines to dashboards.
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AI strategy and execution for automation heavy data architecture
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Data analytics and machine learning for retail and e-commerce businesses
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IoT based data initiatives for retail businesses
Cloud & DevOps
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Cloud cost optimization and FinOps
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Architecture planning, redesings, and executions
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Migrations from on-premise to cloud architectures, and other modernization initiatives
Advisory Services
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Fractional leadership for all things technology
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One-off audits and deep scoping exercises for data and cloud architecture, web architecture, ERPs and machine-learning initiatives
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Cybersecurity audits
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Recommendations for online and pos systems
45%
Growth in market share
2M+
New users
60%
Increased revenue
75%
Boost in sales
4.85/5
Customer satisfaction
Let's Connect
Ready to Transform
your Business?
