About Us
We're a Montreal-based retail technology company operating as both a growth partner firm and a tech product company. Retailogists scales retail businesses as a true growth partner, fully accountable for measurable business outcomes. Our team includes experts across all key retail functions (marketing, engineering, operations, design, data science, and executive leadership) working together to drive profitable growth. Beyond services, we also build and sell our own tech products (Avia, Orca, Kora, and what's next), developed from direct client experience.
About the Role
We're hiring a Product Manager to own a book of client accounts within Retailogists' growth partner practice: their P&L, their billables, and their performance outcomes. You'll run each account end to end, reprioritizing as needs shift, aligning internal teams, and making the calls that keep your book profitable and your clients winning. You'll also feed client-side insight back into our product roadmap (Avia, Orca, Kora, and future products).
Why Join Us
Work directly with C-levels and decision-makers at leading retail businesses, starting from day one
Own accounts across a varied client base (apparel, footwear, specialty retail)
Fast-paced, low-bureaucracy, performance-based environment where results are directly rewarded
Influence the roadmap of Avia, Orca, Kora, and future products through direct, real-world client exposure
Responsibilities
Manage your own book of business: a portfolio of client accounts you own accountability for
Accountable for billables on your accounts, hitting utilization and revenue targets per client
Own P&L per engagement; track margin, flag scope creep, control costs
Identify and close upsell or expansion opportunities within your book
Accountable for improving client performance outcomes, not just delivering scope, but proving measurable business impact
Reprioritize workstreams in real time as client requirements, blockers, or business priorities change
Run project management across concurrent client engagements (timelines, dependencies, resourcing)
Lead digital transformation and systems integration projects for large retailers, spanning ecommerce platforms, WMS, POS, and ERP
Align internal teams (engineering, consulting, founders) around shifting client priorities
Make and own strategic trade-off calls: what to build, defer, or push back on with a client
Surface client-driven insights and feature gaps to inform the roadmap for Avia, Orca, Kora, and future products
Report account health, billables, and financial performance to leadership on a regular cadence
Qualifications
5+ years as a retail operator (operations or marketing), product manager, or strategy consultant, with direct accountability for P&L or business performance
Demonstrated P&L ownership: budget management, margin tracking, cost control
Track record of growing accounts and driving measurable business outcomes, not just delivering on scope
Track record of leading at least one successful digital transformation or systems integration project (ecommerce, WMS, POS, ERP) within a retail organization
Strong project management skills: multiple concurrent projects, on time and on budget
Comfortable making prioritization calls under ambiguity and pushing back on stakeholders when needed
Retail or retail tech industry experience required
Excellent written and verbal communication